22 June 2020

Hello,
Our offices remain closed to the public. We are sorry for the disruption this causes but the health and safety of our staff and customers are our top priority. While we would like to resume our operations, we will only do this once we are certain we have the equipment and systems in place to reduce the risk of spreading Covid-19 to an absolute minimum.
If you are a test-taker, a student or parents please see below for further details and our free online education offers and activities.

This page will be updated on 29 June 2020.

Important information on IELTS tests 

Test Results

Dear Test-takers,

Your Test Results (Test Report Form) are now available for collection from the DHL Office in Kigali; Avenue De La Jeunesse Kigali starting from 27 May 2020 to 16 June 2020. The DHL office opening hours are Monday-Friday: 08.00-17.00.

Please ensure to carry your original ID/Passport used during the IELTS test. Without the original ID/Passport, you will not receive your Test Report Form.

If you are not able to pick your Test Report Form in person, please ask a trusted friend to pick it up on your behalf. If you choose to do so, please downoad and fill in the IELTS authorisation form at the bottom of this page, attach a copy of your ID/Passport used during the test, a copy of your trusted friend’s ID and give it to them. Once the above documents are presented to the DHL agent, your TRF will be given to your trusted friend.

Stay safe.

  • IELTS results authorisation form (Adobe PDF 141KB)